Welcome to MIT Garments! These terms and conditions outline the rules and regulations for the use of our e-commerce online store. By accessing and making a purchase from MIT Garments, you accept these terms and conditions in full. Do not continue to use MIT Garments if you do not agree to all of the terms and conditions stated on this page.
Product Returns and Refunds
- Return Policy: Products must be returned in the same condition as they were delivered. Any damage caused by the customer will void the return.
- Refund: If your return meets the above conditions, we will process your refund. For detailed information, visit our Refund and Returns Policy.
2. Payment Methods
- Cash on Delivery: We only accept cash on delivery as a payment method.
3. Shipping and Delivery
- Delivery Service: We use TCS delivery service. Delivery time across Pakistan is 4-6 working days. Deliveries may be delayed in case of public marches or protests.
- Order Processing: The processing time for orders is 1-2 working days.
4. Customer Support
- Contact Information: Customers can contact us at any time through:
- WhatsApp: +923705966182
- Contact Form
- Email: customercare@mitgarments.com
5. Privacy Policy
- Data Handling: For details on how we handle customer data, please visit our Privacy Policy.
6. Product Availability
- Stock Issues: In case a product is out of stock after an order is placed, we will not accept the order. If the order is accepted by mistake, we will issue a refund immediately.
7. Liability
- Damaged Products: We are liable for products damaged during shipping. If the damage is caused by the customer, we do not hold any liability.
8. User Accounts
- Account Creation: Customers do not need to create an account to place an order.
9. Intellectual Property
- Usage Rights: All content on the MIT Garments website, including text, images, and design, is the property of MIT Garments and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
10. Promotions and Discounts
- Special Offers: Any promotions, discounts, or special offers are subject to specific terms and conditions that will be provided at the time of the offer.
11. Modification of Terms
- Changes to Terms: MIT Garments reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes through our website.
12. Governing Law
- Legal Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of Pakistan.
By using our website and placing an order, you hereby consent to our terms and conditions.
For any questions or concerns, please contact us at customercare@mitgarments.com.